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User Name Requirements
  • Must be longer than 3 characters
  • Cannot contain whitespace (space, tabs, etc)
  • Avoid the following characters:
    • ' (single quote)
    • , (comma)
    • " (double quote)
    • & (ampersand)
    • * (asterisk)
    • ` (back quote)
    • + (plus sign)
    • ; (semi-colon)
    • > (less than sign)
    • < (greater than sign)
    • # (pound sign)

  • Password Requirements
    • Must be a minimum of 8 characters long
    • Must contain at least one lowercase letter
    • Must contain at least one uppercase letter
    • Must contain at least one number or one special character

    Policy Information


    Your policy number and postal code are used to identify the information that will be presented in your portal.

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    • No prefix, 7 digits (1234567)
    • With alpha prefix and 8 digits (XWA12345678)
    • BKS 17 12345678 enter as BKS12345678 (i.e. do not enter the first two digits after the three letters)
    • BAS (16) 12345678 enter as BAS12345678 (i.e. do not enter the first two digits after the three letters)

    Postal code must match policy mailing address
     
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